Here are the rules:
Sacks and bundles should be curbside by 7 a.m. on the scheduled day of collection.
No more than 20 sacks and/or bundles per household.
Sacks and bundles must not weigh more than 40 pounds each.
Use only paper lawn debris sacks. No plastic bags.
If you seal sacks, use masking tape only; do not use plastic or duct tape.
No grass clippings. No trash.
All branches must be bundled. Branches must not be more than 3 inches in diameter.
Bundles of branches must not be more than 2 feet in diameter and not more than 4 feet long.
Use twine or jute rope to tie bundles; do not use wire or plastic tape.
If wet weather is forecast, cover sacks/bundles with clear plastic.
Complaint procedures:
If sacks and bundles are not collected on the scheduled day, residents must call the 3-1-1 Call Center within 24 hours. To report service related issues, the 3-1-1 Call Center can be reached by calling 311 or 816-513-1313.